.Five9 (FIVN) has been rewarded the 2024 Aragon Investigation Development Award for AI Connect with Centers and named a Forerunner in pair of Aragon Research World reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. The provider was realized as one of the most calculated merchant in the AI Representative Platforms report.At the center of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Brokers and AI-empowered Person Professionals team up to deliver hyper-personalized consumer experiences. The company recently introduced brand new innovations including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of modern technology in market advancement as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation Entire world: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand new CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named a Leader in The Aragon Analysis Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 and Aragon Analysis World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been named a champion of the 2024 Aragon Research Innovation Honor for Artificial Intelligence Contact Centers. Additionally, Five9 has been named a Forerunner in 2 Aragon Study Entire world records: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Research study emphasizes Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 file jobs Five9 as the absolute most
critical merchant measured in
the file, realizing Five9 s important vision for AI-driven innovation in CX. At the primary of this particular development is Five9’s concept for The brand new CX where AI Brokers and also AI-empowered Human being Professionals collaborate to supply hyper-personalized, easy consumer adventures. Through encouraging organizations to provide transformative client interactions while minimizing costs as well as boosting performance, Five9 is setting brand-new criteria for AI-powered options in the call facility sector.
AI is actually foundational for generating extraordinary client knowledge, as well as we are recognized to become recognized through AragonStudy as impressive for our attempts to propel the smart call facility forward, mentioned Jonathan Rosenberg, Chief Innovation Policeman and Head of AI, Five9. Our focus has actually been actually, and are going to remain to be actually, assisting companies supply those experiences along with user friendly resources and capabilities. With each brand-new advancement, our team take a breakthrough for both Five9 and for the sector in its entirety.
The Aragon Analysis Innovation honor pinpoints service providers leveraging speculative use of technology to certainly not merely conform as markets alter, however to proactively interrupt as well as inform exactly how their markets are going to progress. Five9 was actually officially shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards event.Five9’s commitment to development, especially its vision for combinationing artificial intelligence Agents and AI-empowered Human Being Professionals, is actually setting a new criterion for just how services can supply hyper-personalized and also smooth client adventures, said Jim Lundy, Owner, Chief Executive Officer and also Lead Professional, Aragon Investigation. This award and also document id builds on Five9’s dedication to providing AI technologies for CX.
Earlier this year, the business offered new improvements, including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents, that transform the method firms come close to CX, driving better results for both customers and agents. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, supplies a complete rooms of options to energy AI-elevated consumer expertises that provide far better business results and Deliver Joy to CX.
Our unified cloud-native offering enables hyper-personalized client experiences as well as more empowered employees, making every customer communication more hooked up, straightforward, as well as personal. Relied on by 2,500 +consumers as well as 1,400+ companions around the world, Five9 brings together the energy of artificial intelligence, our system, and also our folks to drive AI-elevated CX.For more information, check out www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Set aside.
The recognition of an Aragon Study honor champion is certainly not an endorsement through Aragon Research of any sort of merchant, item, or service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major honors performed Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 gained the 2024 Aragon Research Technology Award for Artificial Intelligence Call Centers and was called a Leader in pair of Aragon Study Planet records: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to enhance customer experience administration.Just how carries out Five9’s( FIVN )NEW CX vision influence customer service? Five9’s brand-new CX eyesight blends artificial intelligence Professionals along with AI-empowered Individual Brokers to supply hyper-personalized, straightforward customerexpertises while lessening prices and strengthening performance.
What was Five9’s( FIVN) important job in the Aragon Research World 2025 document? Five9was actually set up as the most strategic supplier in the AI Representative Operating Systems in the ICC, 2025 record, acknowledging their calculated sight for AI-driven development in CX. When did Five9( FIVN) get the AragonInvestigation Technology
Award
?
Five9 was formally introduced along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.